Coffee Training & Educational Videos



Welcome to our newest customer service feature! In an effort to assist our customers located beyond the greater Portland area, as well as those near us who are looking for quick answers to all of their coffee needs, we have initiated a video education program. Here you will find videos on basic barista training, latte art, machine maintenance, brewer programming and troubleshooting, and roasting education. Check back often in the next few months to see our growing library of video designed to help our customers in need of a milk steaming refresher or help programming the brew time on their machines. As always, you can email your sales representative or call customer service at 800/949/3898 for immediate assistance.

Have a suggestion for a video? Email our marketing director and in-house video guru here. We welcome your thoughts.

All videos will be posted below and can also be viewed on our YouTube channel, along with our other video from the farms.



Latte Basics

A video by our in-house barista trainer on the basics of making a latte - including information on dosing, tamping, pulling an espresso shot, steaming milk, and pouring.



Espresso Machine Cleaning & Maintenance

Download the written guides here.



D500AP / D1000AP Brewer Volume Programming

A video by our Equipment specialist, Gail, on programming the brew volume of a Curtis airpot brewer. Download the written guidelines here.

 

D500GT / D1000GT Brewer Volume Programming

A video by our Equipment specialist, Gail, on programming the brew volume of a Curtis airpot brewer. Download the written guidelines here.


Rancilio Espresso Machines Dose Programming

Download the written guide here.
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A City of Portland BlueWorks Business
A City of Portland BlueWorks Business